THE JOURNEY TO YOUR DOOR
Smithika Foods accepts orders for delivery to serviceable locations in India.
Delivery is subject to serviceability at your pincode. Not every location or service is guaranteed.
COURIER: DELHIVERYBEFORE YOUR NEXT SNACK BREAK
Enter your six-digit Indian pincode.
Checks format only, not delivery availability. No pincode is sent or saved; live Delhivery checking is not connected.SHIPPING & DELIVERY
Effective date: 11 November 2026.
Seller and invoice issuer: Shashini Food Products, 133, Avvaiyar Street, Kathirvel Nagar, Avaniapuram, Madurai – 625012, Tamil Nadu, India. Customer-facing brand: Smithika Foods. Contact: contact@smithikafoods.in; +91 73977 09393.
Smithika Foods accepts orders for delivery to serviceable locations in India. Delivery availability depends on the exact six-digit PIN code, the items in your basket and courier coverage. Shashini Food Products is the seller and invoice issuer; the currently integrated courier service includes Delhivery. A PIN-code format check alone does not guarantee serviceability.
Delivery charges can vary by destination, package contents and applicable store offers. The cart or product page may display an estimated amount; the final payable order total, including applicable delivery charges, discounts, handling and taxes, is calculated and confirmed during checkout before payment. Free delivery is available only where explicitly shown for an eligible order; it is not a blanket promise.
Orders are prepared and packed for shipment after the store confirms their processing status. A courier reference or tracking number is provided once available for a dispatched consignment. Dispatch timing and delivery estimates depend on stock, working days, address accuracy, courier operations and other circumstances. An estimated delivery date is not a guaranteed time unless expressly confirmed for that order.
Where available, track your parcel using the courier reference, the store's order-details screen or a link supplied with the shipment. Events shown in the app are based on courier information received by the store and may be delayed or temporarily unavailable; they should not be read as real-time GPS tracking. Contact us if tracking has not updated or an expected parcel has not arrived.
Please provide a complete delivery address, correct PIN code and reachable phone number. Request address corrections as early as possible. After dispatch, rerouting and reattempts depend on courier capability. If a parcel cannot be delivered, contact support about return-to-origin, redelivery or refund options. Any permissible additional charges should be disclosed before an agreement is made.
Courier delays can occur because of weather, routing, holidays, service disruptions or other operational conditions. Please contact us with your order number if the parcel is delayed, missing, visibly damaged or delivered incorrectly. We will review the matter under the Returns & Refunds policy and applicable consumer law.
For delivery assistance, email contact@smithikafoods.in or call +91 73977 09393 with your order number and, if available, the tracking reference.